Shipping Policy
SHOP
Thanks for sniffing out something special at Dog Tales Club! 🐾
Here’s everything you need to know about how we fetch and deliver your order straight to your doorstep.
Shipping Methods & Delivery Times
We offer two shipping options within the UK:
• Standard Delivery: Delivered within 4-5 working days
• Express Delivery: Delivered within 1-3 working days
We offer free Standard Delivery on orders with a total of £50 or more (after discounts and before shipping charges are applied).
Delivery Area
We currently ship only within the United Kingdom.
Shipping Carrier
All orders are sent via Royal Mail, a trusted and reliable service.
Order Processing
We aim to process and dispatch your order within 1-2 working days after you place it. Please note that delivery times are estimates and may be affected by factors outside our control.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its journey.
Shipping Costs
Shipping fees are calculated at checkout based on your chosen delivery option.