FAQ
A day at our dog daycare is like a tail-wagging adventure for your furry friend! Here’s a glimpse of our daily routine, filled with fun and excitement:
Morning Excitement (7-8 AM): We kick off the day by picking up your pups, ensuring they’re all smiles and ready for the day ahead. Our center is conveniently located just 30 minutes from the heart of London, so your fur baby won’t have to wait long for the fun to begin.
Group Time (Arrival): As soon as we arrive at our center, we gather all our canine companions and sort them into groups based on their size and energy levels. The result? An explosion of energy as they race around, playfully chasing each other, and even have a romp in our lush grassy area. Plus, they can’t resist diving into our ball pit and bouncing on the trampoline. And if the weather’s on our side, there’s nothing like a refreshing “swim” in the pool!
Around midday, the energy at the daycare settles as some dogs curl up for a cozy nap in the shade or indoors. This is also when we feed pups whose owners have provided lunch, ensuring they’re fueled for the rest of the day. It’s a well-deserved break that allows everyone to recharge before the fun picks up again in the afternoon.
Afternoon Enrichment (Afternoon): In the afternoon, we switch gears to engage their sharp minds. Enrichment games and activities provide mental stimulation and help enhance their behavior. It’s all about having fun while learning!
Homeward Bound (2:30 PM): By 2:30 PM, we start getting ready for the trip back home. From 3 to 4 PM, your beloved pup is safely and lovingly delivered to your door. We take pride in ensuring they’re clean and fresh, so you can share hugs and kisses with your four-legged friend right away.
Dogs at our daycare rarely engage in fights. Their natural pack instincts tend to make them confident, playful, and happy when surrounded by their furry companions. Our dedicated staff provides constant supervision, ensuring a harmonious atmosphere. Over time, dogs naturally find their place within the pack and form deep bonds with their favorite playmates. It’s heartwarming to see puppies and young dogs learn valuable life skills from the older, more experienced members of the group, contributing to improved behavior.
Before a dog becomes a full-fledged member of our club, they go through an initial assessment. This step is crucial to ensure they’re a good fit for the group and the environment. We also take the time to speak with owners, understanding their specific needs and expectations. We acknowledge that daycare might not be the right fit for every dog, and our priority is to ensure your beloved pup feels happy, secure, and at ease in our care. Your dog’s well-being is our top concern!
Embarking on a trial day at our daycare is a seamless process designed with the utmost care for both you and your furry friend. Here’s how it works:
Booking and Profile Creation: Begin by booking a daycare session for your dog through our user-friendly booking page. When creating a profile, kindly provide essential details about yourself and your beloved canine companion. This includes crucial information such as vaccine records and your veterinarian’s contact details.
Personal Consultation: After receiving your booking, we’ll create a WhatsApp group to provide you with some useful information and to learn more about your dog. We’re interested in understanding their behavior, unique needs, and specific character traits. Your insights help us provide the best possible experience for your pup.
Pick-up and Introduction: On the scheduled date, we’ll pick up your dog from your home, ensuring a stress-free and convenient start to their day. Upon arriving at our centre, we’ll gently introduce your pup to some of our other canine guests. We’ll closely monitor their reactions as they get acquainted through friendly sniffs and playful investigations. If your dog appears relaxed and confident, they’ll have the opportunity to gradually meet other members of the pack and join the group.
Observation and Communication: Throughout this initial day, our experienced team will attentively observe your dog’s behavior to ensure they feel safe, content, and harmonious within the pack. We’ll keep you in the loop with regular updates and share heartwarming photos of your furry family member enjoying their day.
Safe Return Home: At the end of the day, we’ll return your beloved companion to your doorstep. You can anticipate a tired, happy, and stress-free dog ready for a peaceful and restful evening at home.
Feedback and Next Steps: To conclude, we’ll send you a message summarizing our impressions of your dog’s first day with us and offer recommendations for their journey ahead. The majority of dogs seamlessly adapt to our nurturing environment, and we’re optimistic that your cherished pet will thrive here too.
It’s wonderful that you’re actively engaged with your dog and providing them with love and care at home. However, dog daycare can offer some compelling benefits that complement your efforts and contribute to your dog’s overall well-being. Here’s why you might want to consider daycare, even if you’re usually at home and take your dog for walks:
Socialization Opportunities: While you’re a fantastic companion for your dog, socialization with other dogs is equally important. Daycare provides a controlled and safe environment for your dog to interact, play, and learn valuable social skills from their furry peers. This helps prevent behavioral issues and ensures they are comfortable in diverse settings.
Mental Stimulation: Daycare introduces your dog to new experiences and stimuli. They engage in various activities and games that challenge their minds, keeping them mentally sharp and preventing boredom. A mentally stimulated dog is a happier and more content one.
Physical Exercise: Frequent walks are fantastic, but dog daycare offers an opportunity for your pup to engage in more active and dynamic play. Running, jumping, and playing with other dogs can help them burn off excess energy, leading to a healthier and happier dog.
Relief from Loneliness: Even though you’re often at home, there are times when you might need to be away for work or other responsibilities. During those hours, daycare ensures your dog is not left alone and feeling isolated. It provides them with company, reducing any potential separation anxiety.
Routine and Structure: Daycare provides a structured routine that some dogs thrive on. They know what to expect, and the consistent activities and interactions can have a positive impact on their behavior and temperament.
Safe Environment: Daycare centers are staffed by professionals who are trained to monitor dog behavior and ensure a safe and controlled setting. This provides peace of mind, knowing your dog is in good hands.
Incorporating daycare into your dog’s routine doesn’t mean you’re neglecting them. It’s about enhancing their quality of life, promoting socialization, and keeping them mentally and physically engaged. Think of it as a wonderful way to give your four-legged family member an extra layer of happiness, health, and fulfillment in their life. Your dog might just surprise you with how much they enjoy their time at daycare!
Not at first. We know there are some breeds that are not frequently taken due to their impetuous temperament and aggressiveness, but we believe that every single dog is different and may be raised in manners that do not incite any dangerous behaviour. Breeds such as pit bull terrier, Argentinian dogo and Brazilian mastiff will demand a first assessment at home, prior to a daycare session, and a deep understanding of their character before introducing them to our pack. We’ll then monitore them closely to make sure they don’t pose a risk to others and that they will be as happy and confident as their daycare companions.
We welcome dogs of all ages at our daycare, and safety is our utmost priority. While there isn’t a specific age restriction, all dogs must be fully vaccinated to ensure the well-being of everyone in our care.
Puppies: We absolutely adore puppies! They bring an extra dose of playfulness and enthusiasm to our daycare. For their comfort and safety, we have a special area where they can frolic and interact with their peers, away from the larger dogs. It’s a wonderful opportunity for them to learn and grow in a secure and fun environment.
Senior Dogs: Our doors are wide open for our older canine friends as well. Senior dogs may not have the same level of energy as their younger counterparts, but they have an abundance of wisdom to share. They enjoy a more relaxed pace, and we provide a space where they can engage in activities and games at their own rhythm. It’s heartwarming to see them have fun and continue to socialize, even in their golden years.
Our daycare is designed to cater to the diverse needs and preferences of dogs across the age spectrum. Whether they’re just starting their journey or gracefully aging, every dog is a cherished member of our extended furry family. We look forward to creating a safe, joyful, and enriching experience for your dog, regardless of their age!
We do not. Our facility boasts an expansive open space with well-planned infrastructure to host a wide range of games and activities, ensuring that all the fun and adventure occur within our secure premises. Our priority is to create a safe and enjoyable environment for your beloved dogs.
Rest assured, our grounds are thoughtfully designed and fully compliant with the Animal Welfare Regulations. We maintain secure fencing and gates to guarantee the safety and well-being of all our canine guests.
For our youngest members, puppies, we have a dedicated area equipped with an array of toys and a delightful playground. This exclusive space ensures that they can have a fantastic time while staying within the confines of our daycare facility. Your dog’s enjoyment and security are our top concerns, and we aim to provide a memorable experience right here at our establishment.
Feeding your dog is no trouble at all, and we’re happy to accommodate this request if the owners prefer it. However, it’s essential to note that we do not supply the food. We understand that every dog has their unique dietary needs and preferences, and mixing different types of food is generally not recommended.
For your convenience, we suggest that you provide your dog’s food to our drivers at the time of pick-up. This ensures that your dog receives the nourishment they are accustomed to. We’re well-equipped to handle various types of food, including natural and raw diets, to keep your furry friend content and well-fed during their time with us. Your dog’s dietary well-being is of the utmost importance to us!
Absolutely! We’re delighted to capture all the heartwarming moments and playful antics of your furry friend during their stay with us. Throughout the day, you’ll receive a steady stream of photos and videos through WhatsApp. We encourage you to share these delightful snapshots on your social media accounts, spreading the joy with your friends and followers.
Feel free to tag us in your posts; we love to see our four-legged guests having a blast and enjoying their time at our daycare. Your dog’s adventures become part of our shared canine community, and we can’t wait to be a part of their story!Loads of them! You will receive photos and videos during the day on WhatsApp. You are more than welcome to use them on social media, and please tag us if you do so!
No problem at all! You can entrust us with a key for easy access. We are fully insured for key management, and our trained staff ensures a secure and convenient service for your pet’s pick-up and drop-off, allowing you to carry on with your day without any concerns. Your trust is valued, and we’re here to make the process as smooth as possible for you.
We’re all about ensuring your dog’s safety and comfort throughout their journey. Our vans are well-maintained and equipped with air conditioning, fitted with crates to make sure your furry friend feels secure. Our caring drivers are here to ensure your dog has a comfortable and pleasant ride. Your dog’s well-being is our top priority, and we’re ready to make their travel experience as enjoyable as possible.